基于ITIL数字校园运维服务体系的构建

doi:10.3969/j.issn.1006-2475.2012.09.024

计算机与现代化 ›› 2012, Vol. 1 ›› Issue (9): 93-96.doi: 10.3969/j.issn.1006-2475.2012.09.024

基于ITIL数字校园运维服务体系的构建

吴慧韫,王海威,王玉平

上海海事大学信息化办公室,上海201306

收稿日期:2012-04-06 修回日期:1900-01-01 出版日期:2012-09-21 发布日期:2012-09-21

Establishment of E-campus Governance System Based on ITIL

WU Hui-yun, WANG Hai-wei, WANG Yu-ping

Information Office， Shanghai Maritime University, Shanghai 201306， China

Received:2012-04-06 Revised:1900-01-01 Online:2012-09-21 Published:2012-09-21

摘要/Abstract

摘要： 目前国内高校IT服务管理仍处于不断探索过程中，没有现成的模式可以照搬。基于ITIL的标准与方法，结合学校现状，开展数字校园运维服务体系研究有着较大的现实意义和实用价值。本文针对高校信息化建设现状，提出基于ITIL方法论的数字校园运维服务体系，并提出具体的构建和实施方案。
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关键词: 数字校园, ITIL, 运维服务体系

Abstract: At present, lots of colleges and universities are exploring the IT governance, but there is no “best practice” which is ready to be used. This article puts forward a solution of ITIL-based service system to operation and maintenance of E-campus and makes a specific deployment and implementation, which is close to the line of the ITIL standards and methods, and with the consideration of the status of the school operation and maintenance services.
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Key words: E-campus, ITIL, governance system

吴慧韫;王海威;王玉平. 基于ITIL数字校园运维服务体系的构建[J]. 计算机与现代化, 2012, 1(9): 93-96.

WU Hui-yun;WANG Hai-wei;WANG Yu-ping. Establishment of E-campus Governance System Based on ITIL[J]. Computer and Modernization, 2012, 1(9): 93-96.

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基于ITIL数字校园运维服务体系的构建

Establishment of E-campus Governance System Based on ITIL

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